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Privacy Policy

Our privacy policy governs the way in which we process any personal information that you provide to us. We will notify you if the way in which we process your information is to change at any time. You can access our home page and browse our site without disclosing any personal data.

Who may process data
Your personal information, which includes your name, address and any other details you provide to us which concern you as an individual, will only be processed by us for the purposes of answering your enquiry.

Disclosure of information
In the unlikely event that a liquidator, administrator or receiver is appointed your information may be transferred to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. We undertake not to provide your personal information to any third parties except in accordance with this policy. Your information will not be disclosed to government or local authorities or other government institutions except as required by law or other binding regulations.

Security
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.

Access to information
You may ask us whether we are storing personal information about you by emailing us and, if you wish, we will provide you with a copy of any personal data we hold about you. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide any information if identity is not established.

"I am just writing to express our appreciation to Kevin and yourself for the excellent quality of the work carried out by Kevin and Mark to bring our conservatory up to modern standards. Several guests at our party were very complimentary about the changes to the conservatory."

-The Youngs

"Thanks once again for a job efficiently executed to high standards. The conservatory is now full of light, no more polycarbonate. The glass is fantastic!"

-The Youngs

"Thank you and all your staff for a fantastic job. The finish is top rate and far better than we even imagined. Thanks again."

-Martin & Alison

"Please thank Kevin and his team for the superb workmanship when they fitted my kitchen and window."

-Christine Wall (Ferryhill)

"Thank you very much for a beautiful job well done. Thanks also to the fitting team Kevin, Michael and Stuart. They would all make good housewives in the aspects of cleaning windows and hovering up. Thank you all. "

-Lorraine & John Harrison (Ferryhill)

"Please find enclosed a cheque for the final payment for my recently fitted kitchen. Many thanks from my wife and myself for a very good job."

- Mr & Mrs Cooper (Sedgefield)

"Just a quite note to say how pleased we are with the conservatory. Thanks again."

- Ross & Carolyn (Ferryhill)

"We had two cherry PVCu windows installed and a walk in bay built. Thanks to all for a careful job, well done, great attention to detail & everything cleared away afterwards. We are planning on asking Kevin to build wall along driveway, and thinking now about bedroom windows in cherry PVCu at a later date. Cheers."

- Jan & Tony (Durham)

"Once more I need to congratulate you on another job well done. Over several years of dealing with yourself I have always been more than satisfied with your work. It seems to me it always has that extra quality that typifies a craftsmans touch and care. I would recommend Durham Design without reservation to anyone."

- Peter Dobbing (Mainsforth)

"The quality of workmanship is excellent, and our new Sky-pod and bi-folds have transformed our existing flat roof extension."

- Lloyd (Yarm)